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IT Support

Week 1

Useful Expressions

Tools for Professional Approach: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

3 videos, 1 audio
Video: Crowdsourcing
Video: Collocations For Job Interview
Audio: Listening Exercise
Graded: Advanced Business Principles

Week 2

Diplomatic Language

Tools for Professional Approach - Step 2: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

2 videos, 1 reading
Graded: Information Technology Terms
a

Course single

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IT Support

$640
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About this course

The “IT Support” course provides comprehensive training in technical assistance for information technology (IT) systems. Participants learn troubleshooting techniques, software installation, network configuration, and hardware maintenance. Through hands-on exercises and simulations, learners gain practical experience in diagnosing and resolving common IT issues. The curriculum covers helpdesk operations, customer service, and IT security best practices.

Whether beginners or experienced professionals, this course prepares individuals for roles in IT support, ensuring efficient operation and maintenance of computer systems and networks in various organizations.

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FAQs

What we do

Our “IT Support” course offers comprehensive training in technical assistance for IT systems, covering troubleshooting, software installation, network configuration, and hardware maintenance.

Featured events

Explore IT support workshops, tech forums, and IT conferences on our platform, spotlighting industry trends and best practices in technical support.

I’m already there

Great! Keep refining your IT support skills with our resources, exploring advanced techniques, and staying updated on emerging technologies.

Do i need to take the courses?

While not mandatory, our courses provide structured learning and practical exercises to enhance IT support skills, beneficial for individuals aiming to enter or advance in the IT support field.

Education centre

Access supplementary materials, articles, and recommended resources in our education center to support continuous learning and growth in IT support expertise and professional development.

Syllabus

The "IT Support" curriculum offers extensive training in technical assistance for information technology (IT) systems. Participants delve into troubleshooting techniques, software installation, network configuration, and hardware maintenance. Through hands-on exercises, learners gain practical experience in diagnosing and resolving common IT issues. The curriculum covers helpdesk operations, customer service, and IT security best practices. Whether newcomers to the field or seasoned professionals, this curriculum prepares individuals for roles in IT support, ensuring the smooth operation and upkeep of computer systems and networks in diverse organizational settings.

Week 1 0/5

Useful Expressions

Tools for Professional Approach: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

3 videos, 1 audio
Video: Crowdsourcing
10 minutes
Video: Collocations For Job Interview
2 minutes
Audio: Listening Exercise
10 minutes
Graded: Advanced Business Principles
3 Questions

Week 2 0/4

Diplomatic Language

Tools for Professional Approach - Step 2: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

2 videos, 1 reading
Graded: Information Technology Terms
3 Questions

Reviews

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