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ICT Support

Week 1

Useful Expressions

Tools for Professional Approach: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

3 videos, 1 audio
Video: Crowdsourcing
Video: Collocations For Job Interview
Audio: Listening Exercise
Graded: Advanced Business Principles

Week 2

Diplomatic Language

Tools for Professional Approach - Step 2: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

2 videos, 1 reading
Graded: Information Technology Terms
a

Course single

  /  Business  /  IT & Software  /  ICT Support

ICT Support

$640
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About this course

The “ICT Support” course equips participants with the knowledge and skills required to provide technical assistance and support for information and communication technology (ICT) systems. Participants learn troubleshooting techniques, software installation, network configuration, and hardware maintenance. Through hands-on exercises and simulations, learners gain practical experience in diagnosing and resolving common ICT issues. The curriculum covers topics such as helpdesk operations, customer service, and IT security best practices.

Whether beginners or experienced professionals, this course prepares individuals for roles in ICT support, ensuring efficient operation and maintenance of computer systems and networks in various organizations.

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FAQs

What we do

Our “ICT Support” course provides comprehensive training in technical assistance for ICT systems, covering troubleshooting, software installation, and network configuration.

Featured events

Explore ICT support workshops, tech forums, and IT conferences on our platform, spotlighting industry trends and best practices.

I’m already there

Great! Keep refining your ICT support skills with our resources, exploring advanced techniques and staying updated on emerging technologies.

Do i need to take the courses?

While not obligatory, our courses offer structured learning and practical exercises to enhance ICT support skills, beneficial for individuals seeking career advancement in IT support roles.

Education centre

Access supplementary materials, articles, and recommended resources in our education center to support continuous learning and growth in ICT support expertise and professional development.

Syllabus

The "ICT Support" curriculum provides comprehensive training in technical assistance and support for information and communication technology (ICT) systems. Participants learn troubleshooting techniques, software installation, network configuration, and hardware maintenance. Through hands-on exercises and simulations, learners gain practical experience in diagnosing and resolving common ICT issues. The curriculum covers helpdesk operations, customer service, and IT security best practices. Whether beginners or experienced professionals, this curriculum prepares individuals for roles in ICT support, ensuring efficient operation and maintenance of computer systems and networks in various organizations.

Week 1 0/5

Useful Expressions

Tools for Professional Approach: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

3 videos, 1 audio
Video: Crowdsourcing
10 minutes
Video: Collocations For Job Interview
2 minutes
Audio: Listening Exercise
10 minutes
Graded: Advanced Business Principles
3 Questions

Week 2 0/4

Diplomatic Language

Tools for Professional Approach - Step 2: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

2 videos, 1 reading
Graded: Information Technology Terms
3 Questions

Reviews

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